Process in Creating Technical Documentation Project

This project included explaining the process behind creating a few different types of technical documentation. The types of documentation included an Acceptable Use Policy which required students of the Living Lab to sign in order to confirm compliance when using Living Lab equipment and resources as well as step-by-step guides on how to complete different tasks involving computer imaging, equipment configuration and software use. The project focused on covering the considerations that should be taken when technical documentation is being created such as the type of document that will be made, the audience the document will address as well as considerations on how the document will be stored and who will see it.

Reimaging Computers from Windows 98 to Windows 7

A local Fortune 100 company required re-imaging of old computers from Windows 98 to Windows 7 operating system.  New computers were imaged with Windows 7 as well.  The image of each computer was customized to user software requirements, and also providing certain user administrator rights. Upon completion of the imaging, computers were delivered to users.  End user troubleshooting was provided to assist users in fixing minor problems with their new PC’s.

Project Student: Suheil Mastaklem

IT-28 Audit

An IT-28 security audit was performed on the Living Lab providing documentation and recommendations to faculty and staff.

Project Team:  Destiny Smith and Wade Kirby

Web Based Project Status Report

Goal: This project aims to create forms in the University Course WordPress site in order to enable Student Status reporting to be done through the site rather than through excel spreadsheets.

Need for this project: Every week students of this University Course submit a Weekly Project Status Report that documents the time spent on various activities of their projects.This project will simplify status reporting for students as they need not worry about keeping track of their activities in spreadsheets and submitting them in oncourse every week. Also, it will provide instructors aggregated data of Student Status reports at the click of a button, rather than collating data from several status reports of several students week after week to get this; more importantly, it will enable search data by date and project.

Implementation: This project uses the plugin Formidable Forms Pro to enhance the University Course WordPress site functionality and create forms/displays. A data entry form (Status Report), Search Form and a Custom Display/View are created, and these forms/views are published and tested on the live site.

 Project Student: Blaisy J Rodrigues

Organizational Unit Redesign

An Indiana University tech support department had a severely cluttered and non-intuitive organizational unit (OU) structure.  A Living Lab student designed a new OU with a standardized structure and more effective and modular Group Policy Objects (GPOs) to simplify management and navigation.  PowerShell scripts were used to copy a standardized root structure to each department within the customer’s OU, then manual edits were made to each department to fit their needs.  GPOs were linked to more effective places, eliminating the need to modify inheritance in many of the department OUs.  Some GPOs were split into several GPOs to create a more modular set of policies.  The result is a cleaner, more intuitive system. Eventually, each department supported by this client will be moved to the new OU.  The move will happen behind the scenes without disruption of services.

Project Student: Jacob Sparks

e-Status Report

This project is as a result of a need to make an easily compiled semester status report. Prior to this undertaking Project managers would have to open individual status report excel files which tends to be cumbersome, especially when they need to research projects from a previous semester, when this new status report is implemented, data should be easy to search for from within the e-status report website, and all the status reports would be stored in one database.

Project Student: Tobi Omorodion

Website Update

This project entails editing and updating an existing website for a local not-for-profit organization using a content management software (CMS).  Two existing website pages were modified to add updated content and images.  A new web page was created and populated with content provided by client. End user training and a user guide was provided to the client.

Project Student: Alan Thomas


University Department File Server Build

An Indiana University department needed a new file server with more storage space. The project used spare university-owned equipment to create a new, more powerful file server with more storage than the previous file server.  The new physical server will eventually replace a subscription-based virtual machine and save the department several thousands of dollars per year. Redundant storage and regular backups are used to give the file server more reliability. Eight 2TB hard drives were installed and configured in a RAID 5 array, yielding more than six times the storage capacity supported by the hosted machine. Once the file shares are moved from the virtual machine, the new physical server will support more than 1,000 users.

Project Student: Jacob Sparks

Network, Computer and End User Support

A non-for-profit organization, which serves and supports the LGBTQ community of the greater Indianapolis area, has formed a working relationship with the Living Lab of IUPUI. Students volunteer their time by providing the organization’s technical support and managing the operations of the computer and network systems.


Student Team Members: Justin White, Devan Hardwick

e-Document Storage Repository

This project’s goal is to update Living Lab’s current file repository, allowing students to upload a project along with a summary through a web-based front-end. The Omeka website will allow students, staff, and authorized guests to browse through the repository, search projects by semester, client, student, and type. Additionally, the text from pdf files is added to the searchable text, as a building block for future work to read all the document types that are likely to be uploaded. While there are certainly plenty of features to implement in the future, and even more data entry to fully duplicate the current file repository, the beta-testing has ended successfully.

Project Student:  Joad Fattah